Grasshopper 3 Image tearing

[swisswalter]

don't worry be happy


if you get this

or that

just take a firm ware update and it's gone. Pointgrey was very helpful and fast in resolving that little issue

[Carbon60]

Glad you got it resolved, Walter.

Lovely CaK images anyhow.

Stu

[grimble_cornet]

Ah................... thank you Walter


I have had this a few times when I have tried to use a slightly longer usb cable and once with the original cable but on an older, slower laptop.
Must try the firmware update - always hold my breath in case the upgrade fails and I am left with a dead camera

[swisswalter]

Hi Stuart, Hi Mike

thank you very much.

@Mike

my software update was easy and fast. I don't think you are getting into troubles. But if, then don't blame me , just contact pointgrey, the after sale service is great.

[grimble_cornet]

Updated and all working perfectly - thanks again Walter

[Marcello]

So it's not the Sun that became double star?

[swisswalter]

Hi Marcello

thank you, I hoped so much

[MapleRidge]

Glad to know PGR got you working again Walter.

Brian

[swisswalter]

Hi Brian

thank you, I'm very happy