Very slow

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Montana
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Very slow

Post by Montana » Fri Jan 10, 2014 11:58 am

I'm not complaining or anything but I have noticed gradually over the last few months the forum seems to have got slower and slower. It doesn't matter whether I am at work or at home, or using IE, Chrome or Safari it just takes ages with the whirly circle to get between posts and can take up to 1 minute to post a message. So to read and reply to 20 posts it can take up to 1 and half hours for a session, that's a big chunk of my day. But I don't want to miss out on anyone's work but it is getting a bit of a pain really and I was wondering whether I was the only one or a more general problem.

Alexandra

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Re: Very slow

Post by Carbon60 » Fri Jan 10, 2014 12:13 pm

Same here.....slowing down between replying to a post and it uploading.

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Re: Very slow

Post by brianb11213 » Fri Jan 10, 2014 12:18 pm

No particular problem here. The large numbers of smiley graphics, avatar images etc. does slow the thing down a little but it shouldn't be enough to cause noticeable degradation on a broadband link with reasonable transmission speed.

I did have an issue with ALL sites with a system running Windoze which turned out to be related to Windows Update running at high priority when failing to communicate with the MS web site due to an apparent fault at the MS end. Moral, never allow any software to update automatically, or even to check for updates without asking explicit permission to do so on each occasion.

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Re: Very slow

Post by solarchat » Fri Jan 10, 2014 12:35 pm

well, the software is Kunena forums on a Joomla platform. The only things that I can do is to go in and empty the cache of old posts and reboot the servers occasionally.

When we talked about buying some more advanced software a few weeks ago everyone wanted to keep it simple like it is now.

I timed this post after I submitted it on my COMcast cable modem operating at 150MBps from Atlanta and it took less than a second to post.

I take your concerns very seriously as I want it to be an enjoyable experience for people to come here but I am limited as to what I can do.

This site http://www.speedtest.net allows you to get a reading on your current internet speed.
Mine tested at about half its maximum speed at 7:30AM here in downtown Atlanta.





I don't know if this is your problem but it would be worth taking a few readings at different times during the day to see if it has something to do with your internet service or our website.

While your doing that I will go in and reboot everything and clean up the cache to see if it helps.
Stephen W. Ramsden
Atlanta, GA USA
Founder/Director Charlie Bates Solar Astronomy Project
http://www.solarastronomy.org

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Re: Very slow

Post by Montana » Fri Jan 10, 2014 12:39 pm

:thanx:
At home we get anywhere between 2 - 25 Mbps.

At the University we are supposed to be on super speed fibre optic wotnot and it doesn't seem to make much difference.

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Re: Very slow

Post by Montana » Fri Jan 10, 2014 12:48 pm

When trying to post it always says 'waiting for Solarchat.natca' that's why I always think it might be waiting for you?

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Re: Very slow

Post by solarchat » Fri Jan 10, 2014 12:57 pm

I just emptied all the cache files (over a million) and rebooted the remote servers at 1243GMT. I also sent an email to the NATCA IT guys to see if they could diagnose any issues on their end to speed it up some. Im sorry fore the long waits.
Stephen W. Ramsden
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Founder/Director Charlie Bates Solar Astronomy Project
http://www.solarastronomy.org

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Re: Very slow

Post by Houghy » Fri Jan 10, 2014 1:02 pm

its timed out for me several times - but you persevere :whistle:
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Re: Very slow

Post by solarchat » Fri Jan 10, 2014 1:10 pm

Houghy, where are you and what were your speedtest results?
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Re: Very slow

Post by Houghy » Fri Jan 10, 2014 1:20 pm

Just Learning

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Re: Very slow

Post by solarchat » Fri Jan 10, 2014 1:30 pm

well, .22MBps means .0275 megabytes of information able to upload at optimal speed. This equals 27,500 bits or 27.5Kb per second.

If you upload a 1MB image at these speeds it should take you 37 seconds if everything runs perfectly.

Does this sound about right for your speeds?
Stephen W. Ramsden
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Re: Very slow

Post by Montana » Fri Jan 10, 2014 1:41 pm

Thank you so much Stephen :)

I must say I am zipping about now between posts, but it is the posting of a message (with no picture) which takes ages. Maybe the government is checking what the foreigners are chatting about :lol: it does seem to be an overseas issue.

Alexandra

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Re: Very slow

Post by Houghy » Fri Jan 10, 2014 1:53 pm

i am on a 1500/256 plan adsl 1 so probably.
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Re: Very slow

Post by solarchat » Fri Jan 10, 2014 1:54 pm

ya, I see that too Alexandra. It takes me about 15 seconds to post any text or image post. Everything else is now lightning fast.

I did notice that there were 1400+ posts that users had deleted without actually "permanently deleting" just now and have removed all of those. I don't know what effect this will have.

I am waiting for my IT guy at NATCA to do some changes too. Please bare with it for a while until we see what can be done.
Stephen W. Ramsden
Atlanta, GA USA
Founder/Director Charlie Bates Solar Astronomy Project
http://www.solarastronomy.org

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Re: Very slow

Post by aboy » Fri Jan 10, 2014 1:59 pm

Thanks for the hard work. I'm really appreciate :bow:
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Re: Very slow

Post by swisswalter » Fri Jan 10, 2014 4:32 pm

Hi Alexandra and Stephen

Alexandra: the same problem here, but thank's that you have posted and Stephen thanks working on a solution
Only stardust in the wind, some fine and some less fine scopes, filters and adapters as well. Switzerland 47 N, 9 E, in the heart of EUROPE :)

from 7 am - 7 pm http://www.nanosys.ch

from 7.01 pm - 6.59 am http://www.wastronomiko.com some times vice versa ;)

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Re: Very slow

Post by depes » Fri Jan 10, 2014 4:34 pm


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Re: Very slow

Post by swisswalter » Fri Jan 10, 2014 4:35 pm

Hi Stephen

another thing I noticed is, that if I post a reply it takes "ages" to post, but when I then edit my post to correct a word or two or three it is very fast :?
Only stardust in the wind, some fine and some less fine scopes, filters and adapters as well. Switzerland 47 N, 9 E, in the heart of EUROPE :)

from 7 am - 7 pm http://www.nanosys.ch

from 7.01 pm - 6.59 am http://www.wastronomiko.com some times vice versa ;)

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Re: Very slow

Post by swisswalter » Fri Jan 10, 2014 4:37 pm

Hi Stephen

now I can't post a second information, very strange
Only stardust in the wind, some fine and some less fine scopes, filters and adapters as well. Switzerland 47 N, 9 E, in the heart of EUROPE :)

from 7 am - 7 pm http://www.nanosys.ch

from 7.01 pm - 6.59 am http://www.wastronomiko.com some times vice versa ;)

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Re: Very slow

Post by depes » Fri Jan 10, 2014 4:41 pm

Hello Walter.... :lol:

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Re: Very slow

Post by swisswalter » Fri Jan 10, 2014 6:19 pm

Hi Stephen


and here a next small problem: I noticed that I have now more posts than Mark, that can't be true
Only stardust in the wind, some fine and some less fine scopes, filters and adapters as well. Switzerland 47 N, 9 E, in the heart of EUROPE :)

from 7 am - 7 pm http://www.nanosys.ch

from 7.01 pm - 6.59 am http://www.wastronomiko.com some times vice versa ;)

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Re: Very slow

Post by solarchat » Fri Jan 10, 2014 6:26 pm

Oh, its true Walter... After deleting over 1400 deleted posts from the trash, it recounted and you are the man!
Stephen W. Ramsden
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Founder/Director Charlie Bates Solar Astronomy Project
http://www.solarastronomy.org

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Re: Very slow

Post by swisswalter » Fri Jan 10, 2014 6:32 pm

B) :( :) :cheer: ;) :P :angry: :unsure: :ohmy: :huh: :? :dry: :lol: :X :sick: :silly: :blink: :blush: :oops: :kiss: :woohoo: :side: :S :evil: :whistle: :pinch: :idea: :bow: :thumbsup: :rockon: :hamster: :thanx:

Hi Stephen

the program seems to work properly ;-)
Only stardust in the wind, some fine and some less fine scopes, filters and adapters as well. Switzerland 47 N, 9 E, in the heart of EUROPE :)

from 7 am - 7 pm http://www.nanosys.ch

from 7.01 pm - 6.59 am http://www.wastronomiko.com some times vice versa ;)

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Re: Very slow

Post by marktownley » Fri Jan 10, 2014 6:41 pm

Goddam! Better be quicker :P
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Re: Very slow

Post by Carbon60 » Fri Jan 10, 2014 6:48 pm

Mark/Walter....over 20,000 posts between the two of you :woohoo: :bow: :bow: :bow:

:lol:

Stu.
Lunt LS60THa B1200 PTFT
150mm H-alpha Solar telescope with Lunt35 mod
DMK41, Basler acA1920-155
NEQ6 Pro-mount
Fluxgate Magnetometers (1s and 150s Cadence)
More images at http://www.flickr.com/photos/solarcarbon60/

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