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I can't post

Posted: Mon Oct 03, 2016 9:44 am
by Montana
Well I can post, but it takes over a minute and times out every time, I then reload the page and the post is there even though the text is still in the dialogue box.

I can zip between pages easily but it takes minutes to post so I can't really comment on everyone's posts otherwise it would take me hours. I thought maybe it was a home internet problem but it is still doing the same for me at work on University super speed :( any help would be appreciated.

Alexandra

Re: I can't post

Posted: Mon Oct 03, 2016 10:51 am
by Merlin66
Alexandra,
Hmmm, Seems OK from wild and wet Australia.....

Re: I can't post

Posted: Mon Oct 03, 2016 3:21 pm
by solarchat
IT IS WORKING ULTRA FAST FROM ATLANTA TOO.

Are there any other UK users that are having these issues?

Re: I can't post

Posted: Mon Oct 03, 2016 4:39 pm
by marktownley
Yes, me too...

Re: I can't post

Posted: Mon Oct 03, 2016 6:41 pm
by solarchat
You too, what Mark?

Re: I can't post

Posted: Tue Oct 04, 2016 5:17 am
by marktownley
Same as Alexandra, if I try to post it times out.

Re: I can't post

Posted: Tue Oct 04, 2016 7:06 am
by Montana
The problems start when I try to log in, it just times out. It says 'establishing a secure connection' then twirls for a minute then times out. If you then use the back key you find it has done it anyway. I can zip around the forum really fast unless I want to post or log in :( still the same this morning, It started on Sunday, Saturday was fine.

Alexandra

Re: I can't post

Posted: Tue Oct 04, 2016 7:08 am
by Montana
Problem.PNG
Problem.PNG (22.35 KiB) Viewed 1582 times

Re: I can't post

Posted: Tue Oct 04, 2016 5:07 pm
by marktownley
Exactly the same for me, which is why i've not been posting much lately - I can read but not post (quickly!) :D

Re: I can't post

Posted: Wed Oct 05, 2016 8:26 pm
by solarchat
I received a reply from Network Solutions. There is something blocking the request to post between your computer and the Network solutions host. They say this is usually because the site has been blacklisted as spam by your provider or whatever.

I need the following information to go any further if you are still having the issue:

1) create the problem

2) immediately go to http://whatismyipaddress.com and copy your IP address into a word document

3) Run a Trace Route from your computer and copy and paste the resulting text

A trace route is ran from a Windows command prompt by

a) Open the Start menu.
b) Click on Run.
c) Type cmd and then press the OK button to open a command prompt.
At the prompt, type tracert solarchatforum.com and press the Enter key.
To copy the output, right-click anywhere in the window and select Mark .

copy the results into the word document, save it and send it to me on Facebook or to my email.


I am very sorry for the problem. I am doing everything I can to fix it. Now that we are on Network Solutions I have to call them and wait for a response from their tech team.

Re: I can't post

Posted: Thu Oct 06, 2016 7:21 am
by Montana
My!!!!! that sounds like serious IT talk, that might be well beyond my capabilities but I will try :shock: it is exactly the same for me here at the University as it is at home.

Alexandra

Re: I can't post

Posted: Fri Oct 07, 2016 7:02 am
by Montana
Thank you thank you thank you - I can post again :hamster: :hamster: :hamster:

Alexandra

Re: I can't post

Posted: Sat Oct 08, 2016 12:12 pm
by marktownley
test

Re: I can't post

Posted: Sat Oct 08, 2016 12:13 pm
by marktownley
woohoo! so can I!